Page 1 of 2

Update sat nav now I lost it

Posted: Sun Apr 06, 2014 11:29 am
by Ads0142
I got a copy cd off eBay the v32 update so I update and it came up with a new menu in blue but now I lost my sat nav it not there . When I look in the back at the DVD there is no power light on too can any one help me how to fix this . And I have disconnect the battery and still do's not work

Re: Update sat nav now I lost it

Posted: Sun Apr 06, 2014 12:38 pm
by X5Sport
Have you got the firmware disc out again?

Did everything go as per the instructions when you loaded the firmware?

Richard

Re: Update sat nav now I lost it

Posted: Sun Apr 06, 2014 1:13 pm
by Ads0142
Yes got the update disc out and up a new map one in and still not there . Yes did it all what it said it took about 30 seconds turn it off and back on them the blue menu came up

Adam

Re: Update sat nav now I lost it

Posted: Sun Apr 06, 2014 2:17 pm
by X5Sport
Bit concerned about the 'switched it off comment' above...and it only taking 30 secs....the correct update process is as below and has to be followed exactly to avoid any trouble.  Even closing/opening a door can cause trouble.

1) Open tailgate and driver's door and leave open.
2) Eject the map disc.
3) Go back to the front and switch the ignition to position 1 - DO NOT close the driver's door!
4) Return to the boot and insert your software update disc
5) Look forward and observe the screen, it may go black for a few seconds and should then show "Software will update".  The update process will start and a progress bar will appear at the bottom of the screen, this phase may take up to 6 minutes.
6) When the "Reboot" screen eventually appears, eject the software disc, go to the front and confirm reboot by pressing the right hand button
7) Return to the boot and insert the map disc.

Once all is up and running, now you can turn it off.  Any interruption to the supply until all steps are complete can result in the Nav Computer being 'bricked'.

But check fuse 7 in the forward fuse board (above the glovebox) and there may be others with 'Navigation' on them font and rear to see if a fuse has popped.  If all the fuses are intact and a battery reset has done nothing then you may have a problem.

If it will power up then try removing the map disc and run the update again, or run an earlier version.  You could have a bad disc in which case go do a BMW Dealer and buy the OEM Firmware disc - assuming you haven't already.

Re: Update sat nav now I lost it

Posted: Sun Apr 06, 2014 3:24 pm
by Ads0142
The fuse is looked at that . Nope still won't work done what you said door and boot open turn ket 1 then put cd in and I waited and the sceeen did nothing still the same I did it 3 times now

Re: Update sat nav now I lost it

Posted: Sun Apr 06, 2014 3:39 pm
by Ads0142
ImageImageImage

Re: Update sat nav now I lost it

Posted: Sun Apr 06, 2014 4:00 pm
by Ads0142
I found this on eBay what do you think cos this is exactly what has happen to mine look on eBay put this number in 271445426414

Re: Update sat nav now I lost it

Posted: Sun Apr 06, 2014 5:00 pm
by X5Sport
No idea.  At a guess and reading the description it might contain the original code and can effectively reload the OS from scratch.  It might work, or it might not.  Given the state your system is in then £30 to fix is better than the alternatives at present.

Richard

Re: Update sat nav now I lost it

Posted: Sun Apr 06, 2014 5:20 pm
by Ads0142
Well I got him down to £20 so I many as we'll give it a go

Re: Update sat nav now I lost it

Posted: Sun Apr 06, 2014 7:56 pm
by Ubatoid
Sounds like a failed flash to me. Trying to reload the same firmware wont work, you need to downgrade it then upgrade. The older firmware disc images are freely available. Post up if you get stuck.

Re: Update sat nav now I lost it

Posted: Mon Apr 07, 2014 8:35 am
by Mpower
[quote="Ubatoid"]
Sounds like a failed flash to me. Trying to reload the same firmware wont work, you need to downgrade it then upgrade. The older firmware disc images are freely available. Post up if you get stuck.
[/quote]

+1

Re: Update sat nav now I lost it

Posted: Mon Apr 07, 2014 9:15 am
by Sanj
As the guys below have stated - you've messed up the V32 flash update by the looks of it. You will need to get an older one on there first before you can come back to the current one you have (and that's if you still trust the update disc)? Or leave it on the lower version.

Where are you base? Oh and why the voting options in this thread?

Re: Update sat nav now I lost it

Posted: Mon Apr 07, 2014 2:18 pm
by Ads0142
Am in halifax West Yorkshire I ve Ordered that cd off eBay hopin to put it back to how is was

Re: Update sat nav now I lost it

Posted: Mon Apr 07, 2014 8:46 pm
by jason1872
Hi what nav computer do u have,does it say dvd on the front?if so i have a version 27 u could have to give it a go and should bring it back.

Re: Update sat nav now I lost it

Posted: Mon Apr 07, 2014 9:27 pm
by Ads0142
Yes says DVD on it pal think it mark 4 the thing is I did get a cd with the car so that why going to see if if that cd work off the eBay pal