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Warranty Query

Posted: Wed Nov 03, 2010 8:49 am
by Avtar
Question, my front brakes will need to be done in the next 700 miles, am I right in understanding that I do not have to have them done by BMW as long as they are done by a VAT registered garage that uses BMW parts and that this would not affect my warranty in any way?

Re: Warranty Query

Posted: Thu Nov 04, 2010 10:53 am
by Chompers
Correct on all counts there Avtar. As long as they use BMW OEM parts and are VAT registered as you state there are no warranty issues. However I would get a quote from the indi and see if a main dealer wishes to price match that quote.

I have to say that I am quite surprised that you need the brakes doing so soon after you picked this 'X' up. How many miles have you done since purchase?

Re: Warranty Query

Posted: Thu Nov 04, 2010 12:26 pm
by Avtar
Quote from the stealer, £295 + VAT for front pads. I have covered 3500 miles since getting the car.....

Re: Warranty Query

Posted: Thu Nov 04, 2010 1:38 pm
by Chompers
Avtar, I have to say I would be well pi$$ed if I had to pay for a set of pads 3.5k after purchasing a car, even more so in your case with all that went on before :roll: You can also bet your bottom dollar that the dealer will suggest that the discs be changed as well :evil: I have to say that I would be on the phone to said dealer asking for them to change them FOC and asking why they were not done or at least advised during the AUC check before purchase!!!!

Re: Warranty Query

Posted: Thu Nov 04, 2010 2:02 pm
by Avtar
Good shout

Re: Warranty Query

Posted: Thu Nov 04, 2010 6:35 pm
by Minda
Good luck!

Re: Warranty Query

Posted: Fri Nov 05, 2010 11:36 am
by Raj
Pads and discs are not covered by warranty and so will not affect your warranty no matter what ones you use. I've been modifying for years and I've had plenty of warranty work done on modified cars with no issues. The only time they will reject a warranty claim is if a non standard part has been the cause of the problem.

Re: Warranty Query

Posted: Fri Nov 05, 2010 2:32 pm
by Avtar
Good to know, thanks Raj.

Re: Warranty Query

Posted: Fri Nov 05, 2010 3:27 pm
by Raj
[quote=""Avtar""]Good to know, thanks Raj.[/quote]

No worries. Tbh, just change the pads yourself and save some cash. It's not to hard to do. Its a pity your not closer to Wolverhampton as I could have done them for you.

Re: Warranty Query

Posted: Fri Nov 05, 2010 4:13 pm
by Avtar
That's a very kind offer, however, I am generally lazy as I have a great indi 1 mile from me.......Jason, quite a few of the guys on here use him.

Re: Warranty Query

Posted: Fri Nov 05, 2010 4:20 pm
by Raj
[quote=""Avtar""]That's a very kind offer, however, I am generally lazy as I have a great indi 1 mile from me.......Jason, quite a few of the guys on here use him.[/quote]

I know Jason well. Wil be getting mine mapped by him soon enough.

Re: Warranty Query

Posted: Fri Nov 05, 2010 5:51 pm
by Avtar
Let me know when you are planning that, as I am just down the road it would be great to come down there and say hello.

Re: Warranty Query

Posted: Sun Nov 07, 2010 11:23 am
by Raj
No worries. Will let you know once I'm booked in.

Re: Warranty Query

Posted: Sun Nov 07, 2010 2:59 pm
by Avtar
Spoke to the dealer on Saturday and they are going to look into the brakes issue and come back to me during the week.

Re: Warranty Query

Posted: Mon Nov 08, 2010 1:21 pm
by Avtar
Just had a call from BMW, the AUC policy apparently states that cover in this case is that it should be good for 4000 miles or 4 months, whichever is sooner and since it has been six months it does not cover, however, they are willing to do the parts and labour at their internal cost charge, waiting on what that will actually be in terms of an actual cost?