Page 1 of 1

Positive dealer experience

Posted: Tue Dec 11, 2012 3:18 pm
by snipez999
Always nice to praise when it is due. Big 'up' for bluebell bmw Wilmslow who have been exemplary today. Changed to winters with summers stored foc even though purchased at another dealer. Full walk through all work done and a 'hands up' to minor trim damage with new part on order foc. No fuss, all completed at time stated and appreciate the honesty as its somewhere I would not have seen.

Re: Positive dealer experience

Posted: Tue Dec 11, 2012 5:45 pm
by MJim
Really good to hear that. But I think they know they're on to a winner keeping you sweet ...  ;)

Re: Positive dealer experience

Posted: Tue Dec 11, 2012 10:39 pm
by Raj
Always good to hear of positive experiences.

Re: Positive dealer experience

Posted: Wed Dec 12, 2012 6:41 pm
by Don Coffey
[quote="Raj"]
Always good to hear of positive experiences.
[/quote]

+1, but I also wonder how much of the service was due to your very profitable custom?  The true test of any business is one that treats all customers to the highest standard.  That said, not charging you is a fair call because of how much you spend with BMW. 

Don

Positive dealer experience

Posted: Wed Dec 12, 2012 7:21 pm
by snipez999
The true test will come in the form of an invite to test days and golf!