BMW refuse to sell part for rear light component
Posted: Wed Oct 17, 2012 12:04 am
Ok not sure where to start on this one! >:(
I have a pair of rear inner LCI lights from a 2011 E70. These are original parts I sourced on the bay and they came without the tensioner clips or nuts required for fitting. I assumed this would not be an issue as BMW list the tensioner as a part that is available to order.
The part number listed on realoem / etk for a 2010> E70 rear light tensioner is: 63217046139
http://www.realoem.com/bmw/showparts.do?model=ZW42&mospid=52201&btnr=63_1221&hg=63&fg=20
So I double checked with the parts dept and ordered a pair. When they arrived I found they would not fit. In-fact part number 63217046139 is the same one listed for pre-LCI vehicle application and this is what was provided. There is even a difference in the drawings on RealOEM between LCI & pre-LCI tensioners.
The local stealer were kind enough to order in a set of LCI lights to compare what the tensioner looks like. Indeed when the lights arrived the tensioner was completely different:
Part 63217046139 - listed for LCI but incorrect
Correct part, from the LCI light - part number listed incorrectly / unknown:
The stealers submitted an enquiry to Germany and I was called back a few hours later to be told that BMW are not yet selling this part separately as it is too new - even though they list it as an individual part! The only option I was given was to buy a complete set of new lights
Do they really expect someone to pay £200+ for a complete light set when all that is needed is a part that will be worth no more than a few quid? It is even listed as a separate part, albeit incorrectly.
Now going to try a few breakers for the parts, but I can't believe that BMW can be so ridiculous!!!
I have a pair of rear inner LCI lights from a 2011 E70. These are original parts I sourced on the bay and they came without the tensioner clips or nuts required for fitting. I assumed this would not be an issue as BMW list the tensioner as a part that is available to order.
The part number listed on realoem / etk for a 2010> E70 rear light tensioner is: 63217046139
http://www.realoem.com/bmw/showparts.do?model=ZW42&mospid=52201&btnr=63_1221&hg=63&fg=20
So I double checked with the parts dept and ordered a pair. When they arrived I found they would not fit. In-fact part number 63217046139 is the same one listed for pre-LCI vehicle application and this is what was provided. There is even a difference in the drawings on RealOEM between LCI & pre-LCI tensioners.
The local stealer were kind enough to order in a set of LCI lights to compare what the tensioner looks like. Indeed when the lights arrived the tensioner was completely different:
Part 63217046139 - listed for LCI but incorrect
Correct part, from the LCI light - part number listed incorrectly / unknown:
The stealers submitted an enquiry to Germany and I was called back a few hours later to be told that BMW are not yet selling this part separately as it is too new - even though they list it as an individual part! The only option I was given was to buy a complete set of new lights
Do they really expect someone to pay £200+ for a complete light set when all that is needed is a part that will be worth no more than a few quid? It is even listed as a separate part, albeit incorrectly.
Now going to try a few breakers for the parts, but I can't believe that BMW can be so ridiculous!!!