Window Regulator Issue - where do I stand on rights?
Posted: Wed Mar 28, 2012 7:55 pm
For our sins the wife has a Freelander 1 that in December 2010 developed a fault with the window regulator
I think it's a cable driven affair and it snapped leaving a rats nest of wire. The indy I use for the BM replaced it at a parts cost of £137 +vat + labour.
It's now started making a crunching noise at a certain part of its travel and I fear that the cable may once again be about to fail.
Any thoughts on what my rights are becasue if this was a new car you'd expect it to last a good while...let alone not fail. Chances are this is a potential design flaw. I'm not sure whether it's a genuine or pattern part but given it's not a spark plug or generic thingybob oil fliter I'd assume it's a landrover part
Whatever the origin it may be duff after 15 months....should I expect a replacement gratis as it may not be exceeding life beyond normal expectancy?
Thanks.....Mike
I think it's a cable driven affair and it snapped leaving a rats nest of wire. The indy I use for the BM replaced it at a parts cost of £137 +vat + labour.
It's now started making a crunching noise at a certain part of its travel and I fear that the cable may once again be about to fail.
Any thoughts on what my rights are becasue if this was a new car you'd expect it to last a good while...let alone not fail. Chances are this is a potential design flaw. I'm not sure whether it's a genuine or pattern part but given it's not a spark plug or generic thingybob oil fliter I'd assume it's a landrover part
Whatever the origin it may be duff after 15 months....should I expect a replacement gratis as it may not be exceeding life beyond normal expectancy?
Thanks.....Mike