BMW X3 G01 Media issues Tracks disappearing

[RajaStyle]

Hi All

I seem to be having issues with the BMW media in my 6 month old G01 X3 as below;

1. I will have 120 music tracks on a usb but when it is plugged into the car not all the tracks will show on the screen, maybe 40 will be displayed. Music tracks that previously used to display will no longer display, not sure if this is because I added new ones on the usb so the old ones no longer display.

2. Also when I export tracks from the hard drive to the usb not all of them will transfer, same when i transfer from the usb to the hard drive not all will go across.

3. Lastly randomly some tracks will disappear off the screen that used to be displayed and some will be listed twice. For example 'shape of you' will be displayed twice when there is only one track.

Any ideas on what is going on would be appreciated. I rang the dealer service team where I bought the car and he didn't know and arranges a callback from the bmw genius team who didn't call back.

Just wanted to know if anyone else had come across this or have any ideas on what needs to be done to get it fixed.

Many Thanks in Advance

[Io1901x]

Not seen that on mine. Could be several things. What filesystem is on the USB stick? What type of files? Is the metadata on the files correct? Are you using a quality USB stick?