XSeries-forum

So I am considering taking out the BMW warranty on my car. Not cheap, but I see it as a small price to pay monthly to cover any catastrophes. I am looking at the full cover version, with the £250 excess.

Anyway, my question relates to service history. My car has full BMW history, bar the last two services, which have been carried out at specialists, and the book completed accordingly. Now, I seem to recall reading in the warranty T&C's that I need to provide receipts for service work, in the form of VAT invoices. Obviously I don't have these, so will this be an issue? I presume the car will be on BMW's systems showing all of the other service work? Just don't want to shell out if they are going to use it as an excuse not to pay out..

Mike

Mike

The warranty is a good option if available to you (on a precautionary principle - I've had lots of things fixed on our 2009 - turbo, rear heating, sunroof, air suspension, water pump etc etc, but others haven't had any problems).

I've never had to produce service invoices for warranty work, as they've used the BMW online records. As most service items are not mileage-linked, as long as there's not a huge gap between the last 'official BMW' service and the warranty work - and no service check messages are showing, you could be OK.

However, if they ask for the book with the specialist stamps in, you may have a problem - it has happened to me once, but that was only to confirm the first pages in the book had been completed properly (a bit late to ask given its nine years old!).

The actual warranty requirements are:

Failure to comply with the service schedule recommended by BMW Group UK may invalidate the warranty. An Authorised BMW Centre or BMW Service Authorised Workshop using only genuine BMW Parts must carry out all service and warranty work. The BMW Service Booklet should also be stamped, dated and detailed with the correct mileage at the time of service by the servicing BMW Centre.

I wonder if that applies to all work undertaken before the warranty is started (which it implies but doesn't explicitly state). The only way to find out properly would be to give them a call.

Giles

[quote="gileso"]
Mike

The warranty is a good option if available to you (on a precautionary principle - I've had lots of things fixed on our 2009 - turbo, rear heating, sunroof, air suspension, water pump etc etc, but others haven't had any problems).

I've never had to produce service invoices for warranty work, as they've used the BMW online records. As most service items are not mileage-linked, as long as there's not a huge gap between the last 'official BMW' service and the warranty work - and no service check messages are showing, you could be OK.

However, if they ask for the book with the specialist stamps in, you may have a problem - it has happened to me once, but that was only to confirm the first pages in the book had been completed properly (a bit late to ask given its nine years old!).

The actual warranty requirements are:

Failure to comply with the service schedule recommended by BMW Group UK may invalidate the warranty. An Authorised BMW Centre or BMW Service Authorised Workshop using only genuine BMW Parts must carry out all service and warranty work. The BMW Service Booklet should also be stamped, dated and detailed with the correct mileage at the time of service by the servicing BMW Centre.

I wonder if that applies to all work undertaken before the warranty is started (which it implies but doesn't explicitly state). The only way to find out properly would be to give them a call.

Giles
[/quote]



PS - I only know"one" Giles, and are you him??

Mike

Well, I'm certainly one Giles, but probably not the Giles  )