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screen only displaying number on incoming calls

Posted: Sat Apr 23, 2016 3:10 pm
by kengxx
As above,on my previous F15 and in Wife's Mini calls to my iPhone 6 show name of caller on drive screen (if in contacts) but not on my new F25.
Any ideas?

Re: screen only displaying number on incoming calls

Posted: Sat Apr 23, 2016 6:51 pm
by graemeX5
Hi
if it has it sync'd with the phone as it shows the number is there a the phone settings menu as I know on my e70 it displays the name

Re: screen only displaying number on incoming calls

Posted: Sun Apr 24, 2016 10:33 am
by Pinewood
[quote="kengxx"]
As above,on my previous F15 and in Wife's Mini calls to my iPhone 6 show name of caller on drive screen (if in contacts) but not on my new F25.
Any ideas?
[/quote]
Mine does the same thing, yet my old E60 would display the name. We must be missing a trick here,  as my Samsung Note 4 is fully synced up (i can read, or have read out my emails etc)

Re: screen only displaying number on incoming calls

Posted: Sun Apr 24, 2016 2:14 pm
by Titan
I also had this issue with an iPhone6
Some contacts displayed the name, and others the number.
The problem was caused by hsving "iPhone" as the field name/descriptor for the mobile number.
Once they were changed to "mobile" everything was fine.
Presumably it's one of those little BMW/Apple software idiosyncrasies.

Re: screen only displaying number on incoming calls

Posted: Sun Apr 24, 2016 10:11 pm
by kengxx
Thanks for that,I'll check it

Re: screen only displaying number on incoming calls

Posted: Mon Apr 25, 2016 1:37 am
by Pinewood
[quote="Titan"]
I also had this issue with an iPhone6
Some contacts displayed the name, and others the number.
The problem was caused by hsving "iPhone" as the field name/descriptor for the mobile number.
Once they were changed to "mobile" everything was fine.
Presumably it's one of those little BMW/Apple software idiosyncrasies.
[/quote]
Are you saying i need to change something on the phone settings or car settings,  and what exactly?

Re: screen only displaying number on incoming calls

Posted: Mon Apr 25, 2016 12:54 pm
by Titan
[quote="Pinewood"]
[quote="Titan"]

The problem was caused by hsving "iPhone" as the field name/descriptor for the mobile number.
Once they were changed to "mobile" everything was fine.

[/quote]
Are you saying i need to change something on the phone settings or car settings,  and what exactly?
[/quote]

You need to edit your Contacts data in the iPhone.
The Label associated with the mobile number needs to say "mobile" NOT "iPhone"
I'll post a screen shot tonight if you need it

Re: screen only displaying number on incoming calls

Posted: Fri Apr 29, 2016 12:53 pm
by kengxx
Have done that but doesn't make any difference.As I said only doesn't show caller ID on F25 2016 3.5d but does on present mini and on previous F15

Re: screen only displaying number on incoming calls

Posted: Sat Apr 30, 2016 1:10 am
by Pinewood
I haven't had a chance to play with the settings in the car and on the phone yet, but i can't believe we don't get caller id on our phone contacts.  If i do a search for a particular person using the iDrive trackball - it works, therefore it has to be a setting that we're missing?