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Re: Agonising Issues - Help

Posted: Sat Jun 16, 2012 11:02 am
by timharding
Many thanks one and all


New Catalytic Converter ordered and paid for from Online Automotive http://www.onlineautomotive.co.uk/

Due to be delivered Wednesday


Contacted previous company I ordered Alternator from in March, they advised they only give 30 days warranty even though car has only done 18 miles since then.


Not impressed, but hey ho.

Next to find a decent alternator supplier.

Tim

Agonising Issues - Help

Posted: Sat Jun 16, 2012 11:13 am
by dirtymonkey29
You still have rights under consumer law.  They sold you a faulty part.  Regardless of there own policy they still have to abide to consumer law.

Agonising Issues - Help

Posted: Sat Jun 16, 2012 11:21 am
by Rusty
[quote="dirtymonkey29"]
You still have rights under consumer law.  They sold you a faulty part.  Regardless of there own policy they still have to abide to consumer law.
[/quote]
Worth checking out, even if they just re recondition yours.


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Re: Agonising Issues - Help

Posted: Sat Jun 16, 2012 11:30 am
by Bargain Bucket
Agreed 100%. Something has to be "fit for purpose" under consumer law regardless of their own policies.

I think I'd also be asking questions about the diagnosis of the other catalytic converter being faulty. It was diagnosed and replaced but didn't cure the problem. Therefore it was mis-diagnosis and you've paid for parts that weren't needed. This is especially underlined if it does indeed turn out to be the other catalytic converter at fault (which I still have my doubts about).

Re: Agonising Issues - Help

Posted: Sat Jun 16, 2012 11:36 am
by timharding
Thanks lads

Have called them back

The owner is going to call me tomorrow

Spent so far


Cost Item Supplier
£120.00 Reconditioned Alternator Independent
£94.80 Lamda Sensor Independent
£57.64 Brake Pad Set Independent
£165.55 Suspension Arm Independent
£30.00 Diagnostics Independent
£285.73 New Radiator & Anti Freeze Independent
£42.70 Catalytic Converter - Remanufacture Independent
£207.30 Right Hand Side Catalytic Converter Independent
£120.00 New Battery Independent
£219.42 Left Hand Side Catalytic Converter Independent
£78.00 BMW Diagnostics BMW
£265.80 Full BMW Service - Diagnostics BMW
£1,686.94 Total


and the car has only done 800 miles since purchase from a Motor Trader.

Re: Agonising Issues - Help

Posted: Sat Jun 16, 2012 1:55 pm
by Riggie
The alternator has to be as described, fit for purpose and of reasonable quality. This is dependent on price paid etc, so if I was you, I would demand a replacement.

Hope you can finally get to enjoy the car. iVe had mine for 3 weeks and 2200 miles and I love it.

Agonising Issues - Help

Posted: Sat Jun 16, 2012 1:56 pm
by gchristofi
Pah, that's only approx £2 a mile, it'll be worth it!  ;-)

Re: Agonising Issues - Help

Posted: Mon Jun 18, 2012 2:14 pm
by timharding
A little bit of good news

The company who I bought alternator from said they are happy to refund based on the fact the car has only done 18 miles since purchased.

This was backed up by documents from BMW at both dates it was in.

So now need to take it off and source another one ;)

At least will get credited back.

Tim

Re: Agonising Issues - Help

Posted: Mon Jun 18, 2012 2:52 pm
by Sumo69
Makes me relieved that I bought an expensive AUC with 2 years BMW warranty!

Probably paid £2k more than I could have but any issues the car just gets sorted..and in 2 months I have had a new thermostat and fans and a replacement amp which combined would have been the best part of 2k at stealer prices!

Not meaning to gloat, just comparing our choices at purchase time.

David

Re: Agonising Issues - Help

Posted: Mon Jun 18, 2012 3:35 pm
by Raj
[quote="timharding"]
A little bit of good news

The company who I bought alternator from said they are happy to refund based on the fact the car has only done 18 miles since purchased.

This was backed up by documents from BMW at both dates it was in.

So now need to take it off and source another one ;)

At least will get credited back.

Tim
[/quote]

That's good to hear Tim.

I know a lot more money but if you're planning on keeping the car then is it possibly worth buying a new one? See if dealer can do it at cost + 5% or something. It will have a 2 year warranty too.

Agonising Issues - Help

Posted: Mon Jun 18, 2012 5:08 pm
by Rusty
[quote="Raj"]
[quote="timharding"]
A little bit of good news

The company who I bought alternator from said they are happy to refund based on the fact the car has only done 18 miles since purchased.

This was backed up by documents from BMW at both dates it was in.

So now need to take it off and source another one ;)

At least will get credited back.

Tim
[/quote]

That's good to hear Tim.

I know a lot more money but if you're planning on keeping the car then is it possibly worth buying a new one? See if dealer can do it at cost + 5% or something. It will have a 2 year warranty too.
[/quote]
That's it, just bump the price up for the poor fella..... ;)


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Re: Agonising Issues - Help

Posted: Mon Jun 18, 2012 10:39 pm
by Raj
[quote="Rusty Nail"]
[quote="Raj"]

That's good to hear Tim.

I know a lot more money but if you're planning on keeping the car then is it possibly worth buying a new one? See if dealer can do it at cost + 5% or something. It will have a 2 year warranty too.
[/quote]
That's it, just bump the price up for the poor fella..... ;)


Sent from my iPad using Tapatalk
[/quote]

Lol. Just trying to spread the wealth... :'(

Re: Agonising Issues - Help

Posted: Tue Jun 19, 2012 6:26 pm
by timharding
Left Hand Cat has arrived today

Alternator arrives Friday

Ready for fitting Saturday

Fingers crossed

Legs crossed

Eyes crossed

Tim

Re: Agonising Issues - Help

Posted: Thu Jun 21, 2012 11:09 am
by timharding
Alternator now sourced

Being posted to me today !

Hopefully both the new Catalytic Converter and Alternator will be fitted on Saturday

Wish me luck !, eye / legs / feet crossed !

Tim

Re: Agonising Issues - Help

Posted: Thu Jun 21, 2012 11:15 am
by Rusty
Hope all goes well for you mate.
Keep us updated as it all adds the the knowledge base. :)

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