E70 quality enhancement front driveshaft ‘recall’ 2012-2014

[gmc15]

[quote="Steve p"]
Collected X5 today from cooper teesside  after service ,propshaft changed on recall also they are trying too
Get my wheels replaced again as a goodwill from bmw uk . Fantastic service by bmw teeside .
[/quote]

Hope Coopers in Durham are as good - mine goes in next week for propshaft check.

[Glen]

[quote="gmc15"]
[quote="Steve p"]
Collected X5 today from cooper teesside  after service ,propshaft changed on recall also they are trying too
Get my wheels replaced again as a goodwill from bmw uk . Fantastic service by bmw teeside .
[/quote]

Hope Coopers in Durham are as good - mine goes in next week for propshaft check.
[/quote]




Just had mine done there Graham you get a nice cup of coffee and a look around some shiny new cars 

[pvr]

That is a lot of coffee as mine took 4 hours to replace  )

[Glen]

That was at 4pm after work as I was waiting for them to give it a free valet which I forgot to mention 

[gmc15]

Car checked today and propshaft did not need changing

[IanP]

Just a bump on this, I have just had a recall letter for propshaft inspection on my 12 plate X6. However the letter is showing the recall as in accordance with 'Code of Practice on Safety Defects', and not as a quality enhancement recall......

[CondorX5]

Absolutely. See the photo I posted in the E70 thread -this is NOT a QE, it is a RECALL.    For anyone in doubt,check the photo!

The service manager claimed this was “different” to the previous QE.  My E70 had the propshaft changed yesterday.  Allegedly there was “a lot of play and movement” in it despite there being nothing wrong (allegedly) in December 2017 when the QE check was done........ hmmmmm.  lies and main dealers.......

[bubbabear]

Today received letter from BMW UK for recall. Actually in Feb18 my car had a mot at main dealer on south coast and they booked car in during Easter for propshaft recall. So now BMW UK and DVLA have decided that this part is dangerous.

SO FOR ALL E70 OWNERS GET YOUR MOTOR DOWN TO MAIN DEALER, DONT DELAY !!!  )

[IanP]

Mine booked in for Monday, and while the letter said it would only take a couple of hours, BMW have said they will need the car all day.
I asked if they had a spare in stock but was told they will get one in 'just in case'. Sounds like they fully expect to change the shaft.

[pvr]

Still not sure how "some" can be ok and not needing the replacement. I can't believe that on the production line they have different sorts of parts that some cars get the rubber part and others the metal one.

Anyway, mine was replaced a month before selling the car so at least the new owner won't have to go through the visits.

[dgm]

We’re all getting the recall letters now, useless state of affairs from BMW over this issue.  I replaced mine after the QE check stated there was no issue with mine but I wasn’t prepared to take the risk. To be fair there didn’t look as if there was anything wrong with the old prop shaft once removed.  Cost me about £180 all in including one hours labour.  The correct replacement prop shaft can be bought from the BMW dealer in Atlanta, USA on eBay for less than £120 delivered and import duty paid. 

Now it turns out I could probably have got this done for free under this recall but I did have peace of mind over the few months preceding the recall.

[bubbabear]

Tonight my propshaft SNAPPED whilst my wife was driving it at 20mph, very little vibration then BANG the part is broken . AA man looked under car and said yup you are right sir. I said funny that isn't it , I received a recall letter in the post and 5 days later the part fails. Now I have to get down to the west country in 2 AA trucks with family and dog and main dealer will fix it on Tuesday! Happy Easter

[X5Sport]

At least it went at slow speed.  The damage at high speed is horrendous!

[DavetheBlade]

I'm at a bit of a loss as to what to do. Reading the above posts it seems recall letters are going out so I found this document from VOSA:

http://www.dft.gov.uk/vosa/apps/recalls/searches/expand.asp?uniqueID=978CAA037350BD45802581010045FE2F

My cars chassis number isn't included in the list, the cars date of first registration is 23/12/10 so according to the recall notice it isn't a problem. It's an LCI model so I'm not convinced a few months later the design of prop shaft was changed for the apparently inferior model fitted to LCI cars from 2011 onwards.

I called BMW customer service in November and they said it had been in for the quality enhancement with the previous owner in 2014, I spoke with him but he was unaware of anything so it probably happened during routine servicing.

I've checked RealOem against my VIN and it's showing the part number ending in 5866 for the prop shaft, is this the updated version or older version with the problems?

But it looks like I won't be due a free check up or replacement under the conditions of the recall notice, so in my position what would your advice be as I'm totally confused? Oh and thanks for taking the time to wade through my ramblings.

[bubbabear]

My car was QE checked in Nov17 at Coopers. In Feb18 I decided to have MOT early and Westerlys told me after health check that part needed to be replaced. So point of contact is service dept manager at main dealer , talk to them and if necessary pay for MOT then dealer will assess your car. in the event that part does break in the future then you should have a better case against Bmw UK for goodwill.