E70 quality enhancement front driveshaft ‘recall’ 2012-2014

[Aby1]

[quote="Aby1"]
I've been following this thread, Mine is a 2012 m sport with 43000 miles, Spoke to my local dealer yesterday about the recall he has confirmed it needs to come in for an inspection so booked in this Friday will let you guys know what the outcome is.

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[/quote]Update, my car went in today for a quality enhancement check and said that my car propshaft doesn't need replacing, They explained there are two types of propshaft one comes with metal joint which rusts and fails, And the second is a rubber joint which mine is so doesn't need replacing.[emoji852]️ So will have to wait and see how I get on over next few years, I still have a BMW warranty with this car and will keep it going just for my piece of mind.

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[Tunni123]

Hi, my first message as im new  . My 62 plate x5 went in yesterday for the same recall. They kept it overnight due to having to replace it but not being able to get the new one until today. Peace of mind knowing they've changed it.

[Glen]

Booked in for 2 QEs one being the propshaft and the other something to do with a re-program I think

[pvr]

They are going to be busy before Christmas. At the next service desk someone else was booking it in for the same.

[bubbabear]

I have been in contact with bmw uk to understand the reason why this part fails but they referred me to main dealer each time.

[adricky]

Hi,

So after reading this thread I contacted BMW Ireland regarding this issue, they confirmed that there was an outstanding QE on my 40d 2011. I then booked it into my local dealer (Keary's BMW) and today the propshaft was changed.
They told me that there was "excessive play" so they installed a new one.
They also reprogrammed some module which was a separate QE.


Thanks for the heads up.

[Icicles]

I've found that I have a few recalls for mine.
Both front airbags.
And they want to replace the front prop shaft too. That makes me happy to say the least.
I'm down in Australia for any other Aussies
who were wondering.

Chris

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[Steve p]

Booked car in at  cooper bmw  today for a  service for the x5 and asked about recall on the driveshafts,
they said yes there is a recall on 2 driveshafts and a reprogramme is required  car is booked in 5th january.
They said If i hadnt booked the service they wouldnt of contacted me as i have changed the plate, the car was not on there system.
thanks ste

[pvr]

Mine was in today and the prop shaft needs replacing. But after they had it in all day they don”’t have the part in stock so another visit is required.

At least I had a loaner all day for a big business trip 

[X5Sport]

You would have thought that they would have a couple of sets in stock given the recall!  Our E46 went in for its second airbag recall a few weeks ago and even though they knew it needed a new airbag when it was booked in, they didn’t have one!  Trying again next week.

[Aby1]

What I don't understand is if it's a recall why are there only replacing some cars and not others? Mine went in last week and they said doesn't need replacing

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[X5Sport]

It depends upon there being any sign of excess play in the shaft.  And it is a QE, not a recall - BMWs way of avoiding a full recall as permitted within the EU and almost nowhere else!

[Aby1]

[quote="X5Sport"]
It depends upon there being any sign of excess play in the shaft.  And it is a QE, not a recall - BMWs way of avoiding a full recall as permitted within the EU and almost nowhere else!
[/quote]So what happens if in few years from now when there is excess play and then breaks? Who would takes responsibility?

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[X5Sport]

A very good question, and my bet would be ‘the customer’ unless you had it fully serviced by BMW.  >:(

In reality it will depend upon whether or not it becomes the subject of a recall as found on the DVSA website.  Our 2005 E46 is well out of warranty but BMW have, or are about to, replace both front airbags as they are subject to a recall and not a QE.

I think that we have had a couple of breakages on the Forum from vehicles that were subject to the QE, had nothing done and subsequently broke.  I think BMW part paid and there will be threads on it.

[graemeX5]

Hi

This has been praying on my mind and I have read the various attachments as I have a 2013 Petrol X5.

So I took the plunge and rang BMW today and gave them the Vin no last 7 digits and yes my car also needs to be checked by them.

Now it's booked in for next week but I'm avoiding using it as it just concerns me they don't contact you even though they have your details on their system.

Hopefully all will be okay or they replace it as all of you have said, but as others member have said surely these things should be compulsory to notify owners rather for you to have to check it with them.

Maybe it's a perfect opportunity for BMW to improve its customer care.

Graeme.