The Hunt, The Purchase and The Ownership Review .... all in extensive detail !

X5_twin · Post by **X5_twin** » Wed Aug 21, 2013 9:49 pm

[quote="X5Sport"]

I think it now pays to know about the cars from your own research, and forums such as this, so that you are prepared for clueless sales people and partially competent technicians fronted by useless Service Dept drones.

[/quote]

Couldn't agree more with you comment above. But how sad that we have to research and read up on our vehicles in order to protect our interest, and not get over charged by dealers, and sometimes when required, explain things to employees of BMW, who are supposed to know more than the customer. That in my eyes is a terrible failing of the BMW dealer network. They can call me "Sir" all day and provide free wifi and coffee, but it gets them nowhere. All I want is good trustworthy dealer and a bit of honesty for a change.

To give you an example, the last time I went in for some new brake pads at BMW I was told I need new discs. It was rubbish. They are still fine to this day. How many people get sucked in by them and overcharged. It's not acceptable behaviour. Also to make it worse as a result of their behaviour I have started using a local BMW specialist who have been very good indeed. When BMW saw my service book the other day they saw the stamps from my specialist and said they would not take my car as PX and retail it as it doesn't have a BMW service history. Yet they are the very reason it doesn't !!

X5Sport · Post by **X5Sport** » Thu Aug 22, 2013 12:57 pm

That's just that dealer being picky. I sold my E53 in 2011 with none of that type of problem. It stopped being serviced by BMW once it was out of warranty. The Dealer didn't even want to see the service book.

X5_twin · Post by **X5_twin** » Thu Aug 22, 2013 4:06 pm

X5Sport wrote: That's just that dealer being picky. I sold my E53 in 2011 with none of that type of problem. It stopped being serviced by BMW once it was out of warranty. The Dealer didn't even want to see the service book.

Good to hear you've had better experiences than me. Goes someway to restoring my faith........ but there is still a long way to go !!

markda · Post by **markda** » Sat Oct 05, 2013 1:07 am

I've noticed the FM interference on the E90-92 cars, think its a bit off a trait. Personally I wouldn't be getting the screen taken out, as I'm not convinced its worth the upheaval and will entirely fix the problem and things are ever the same when fitted outside of the factory.

Mdoug79 · Post by **Mdoug79** » Sat Jul 25, 2015 12:41 am

I recently traded my 2009 525D M Sport to John Clark BMW and no big deal made of the fact it hadn't been serviced at a BMW Dealer nor a BMW specialist. The salesman mentioned that they wouldn't be able to sell it on but could take it as a part ex and ship it to the central belt to be sold at auction. I got a very fair price for it.

ugene425 · Post by **ugene425** » Sat Jun 02, 2018 4:04 pm

Great review! Thank you.

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Scoobycue · Post by **Scoobycue** » Sun Sep 12, 2021 7:33 am

Great read thank you

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