Page 3 of 4
Re: Thoughts and Advice please.
Posted: Mon Nov 04, 2013 9:05 pm
by Raj
[quote="X5Sport"]
[quote="jaynana"]
Chill, boys..
.......Now Pls don't beat me up for this post pls.. lol
[/quote]
We won't, but Condor might for calling her a boy..
)
) O:-)
Richard
[/quote]
Good point Richard LOL
Re: Thoughts and Advice please.
Posted: Tue Nov 05, 2013 9:53 am
by CondorX5
[quote="X5Sport"]
[quote="jaynana"]
Chill, boys..
.......Now Pls don't beat me up for this post pls.. lol
[/quote]
We won't, but Condor might for calling her a boy..
)
) O:-)
Richard
[/quote]
Jay obviously hasn't learned yet, Richard
Re: Thoughts and Advice please.
Posted: Tue Nov 05, 2013 12:59 pm
by X5Sport
PS - BMW Insured Warranty - £88.17 a month for the X6.......
Re: Thoughts and Advice please.
Posted: Tue Nov 05, 2013 3:44 pm
by jaynana
[quote="CondorX5"]
[quote="X5Sport"]
[quote="jaynana"]
Chill, boys..
.......Now Pls don't beat me up for this post pls.. lol
[/quote]
We won't, but Condor might for calling her a boy..
)
) O:-)
Richard
[/quote]
Jay obviously hasn't learned yet, Richard
[/quote]
i knew there was something 'sweet' about you :-[
Re: Thoughts and Advice please.
Posted: Tue Nov 05, 2013 5:32 pm
by X5Sport
Good catch......even if late
)
)
Re: Thoughts and Advice please.
Posted: Wed Nov 06, 2013 8:50 am
by Sy4.8is
[quote="Raj"]
Sy, I would say for sure try for new items due to the circumstances, but as stated, they are not under obligation to provide as such. If you are not getting anywhere with the dealer (have you tried the dealer principle?), then go through BMW GB. I'm sure the result will work out.
As for experiences, I have bought nearly every car I've owned from a distance greater than at least 100 miles away. And plenty have been from main dealers and I can gladly say I've always had a very good experience with all of them (including after sales too). I've done the deal over the phone including a decent discount on most and have been pleased with the outcome. My 530d had a little paint peel on one of the alloys a few weeks after ownership and the dealers gladly paid for me to get it refurbed properly by a local refurbishers, with no quibble. Even got them to spray a set of genuine M5 mirrors I bought for it for a very cheap price and they covered the shipping back to me.
Maybe I have been fortunate with all my experiences but maybe it's because I am a nice person…..LOL.
[/quote]
I've bought used AUC cars from the main dealer 4 times. this has been the only negative experience. Sometimes the sale reps are muppets, but their attitude has always been first class so you can ignore that.
Here the attitude has been somewhat amiss....
Re: Thoughts and Advice please.
Posted: Wed Nov 06, 2013 7:51 pm
by Sy4.8is
New nav disc, new roller blind and cheque for 2 months RFL on the way. Situation resolved.
Re: Thoughts and Advice please.
Posted: Wed Nov 06, 2013 8:12 pm
by X5Sport
:victory:
Re: Thoughts and Advice please.
Posted: Wed Nov 06, 2013 9:11 pm
by petert
Result!
Just wish that had been post #2...
)
Glad it got resolved
Peter T
Re: Thoughts and Advice please.
Posted: Wed Nov 06, 2013 9:35 pm
by shadrack
yeeeeeeeeeeey we can put all this moaning to bed and get on with some modding
Re: Thoughts and Advice please.
Posted: Thu Nov 07, 2013 8:32 am
by CondorX5
Good result. Glad they added some goodwill because of their nonsense - you would not have been entitled in law to brand new sat nav disc or load cover, but its a great result to have a brand new disc instead of the one that should have been with your car! Hope the enjoyment can begin now!
Re: Thoughts and Advice please.
Posted: Thu Nov 07, 2013 8:41 am
by Sy4.8is
[quote="shadrack"]
yeeeeeeeeeeey we can put all this moaning to bed and get on with some modding
[/quote]
Yes....exactly...I messaged Dinan this morning about whether they can resurrect their S2 package for the 4.8is. (although I can't tell from google if it was just the 4.6 or not) If they can, I'm going to speak to BMW GB about whether they can honor the warranty on the basis that it does not invalidate the US warranty. Unlikely, but no harm in asking.
Re: Thoughts and Advice please.
Posted: Thu Nov 07, 2013 8:09 pm
by jaynana
great!
what made them give you all that finally?
Re: Thoughts and Advice please.
Posted: Thu Nov 07, 2013 8:52 pm
by Sy4.8is
[quote="jaynana"]
great!
what made them give you all that finally?
[/quote]
It went to the business manager, and he sorted everything out. He judged the case on its merits. Top bloke, can't say more than that. A carefully worded email and the Supagard arriving in the DPs office may have been a factor as well.
Re: Thoughts and Advice please.
Posted: Thu Nov 07, 2013 9:30 pm
by Raj
[quote="Sy4.8is"]
New nav disc, new roller blind and cheque for 2 months RFL on the way. Situation resolved.
[/quote]
That's excellent news Sy. Glad all resolved for you.
When you escalate it to the DP (or the franchise manager for the whole group in one of my cases … lol) it's amazing what they will do to finally resolve an issue.
The Alpina's are still waiting for you LOL