Sureterm Direct Insurance refund

[newuser22]

hello
i to received a letter stating i have a refund of £228.87 as i was overcharged in 2009/2010 ?
thing is i never owned a car so how come im due a refund  :'( :'(
theirs a scam here aright just reported it to oft to lookinto

[X5-MK]

No scam on my part

[newuser22]

hey thats great mate but thats all im saying is how come i m receiving a refund on car insurance and i dont own and never owed a car lol  its crazy  :'(    anyways oft looking into it now

[helicopterandy]

registered so i could comment on this

my initial instinct was that this was a scam - wrong logo, wrong telephone number, the fact that this was 3 cars ago and we've moved twice!

but, i called sureterm direct on the freephone number listed on their website. they confirmed it was not a scam and transferred me (saving me the cost of calling a premium rate number).

so, i now am confident this is no scam

how they got our current address when we are not on the extended electorol roll is, however, very concerning - the chap on the phone had no clue - presume they must have gone via DVLA to obtain details of an address matching a car owned by us that matches the registration on the policy...tad far fetched perhaps, but don't have a clue how else they'd be able to contact us

either way cheque is on the way or this one heck of scam involving an insurance company too...time will tell

[X5Sport]

Having once been covered by rules allowing me to be invisible on the voters lists too, that only applies to the Public Extracts and certain bodies can still find the details if they have 'reasonable cause', that's not to say that even then it was easy.  Same with vehicle reg's, though I did enjoy being on the 'blocked' list for 24 years.....came in handy on occasions..

Some Gov't Databases all talk to each other too - as you no doubt know.  Still sounds a little odd and your DVLA history may not be too far off the mark, or even a MIB database perhaps?

R

[helicopterandy]

WARNING - this conversation is being recorded by the CIA, FBI, MI5 and MFI lol 

[jaynana]

[quote="helicopterandy"]
registered so i could comment on this

my initial instinct was that this was a scam - wrong logo, wrong telephone number, the fact that this was 3 cars ago and we've moved twice!

but, i called sureterm direct on the freephone number listed on their website. they confirmed it was not a scam and transferred me (saving me the cost of calling a premium rate number).

so, i now am confident this is no scam

how they got our current address when we are not on the extended electorol roll is, however, very concerning - the chap on the phone had no clue - presume they must have gone via DVLA to obtain details of an address matching a car owned by us that matches the registration on the policy...tad far fetched perhaps, but don't have a clue how else they'd be able to contact us

either way cheque is on the way or this one heck of scam involving an insurance company too...time will tell
[/quote]

let us know when you get the money! also watch your credit cards, debit cards etc.. it just might be sureterm might be doing some refunds. some scammers could have got wind of this and might be earning some money as well! for instance, people reading this post mgiht be less suspicious knowing some ppl have received refunds - perfect oppty for scammers too!

[helicopterandy]

i certainly will!

all i can say, is i went direct via the number for sureterm i do trust (0800 one taken off their main website) and was directed by them...time will tell but i'll photo it when (or if) it arrives

i'd always tell people to go the source first - had sureterm not known about it or had not redirected me from customer services i'd have walked...free money just isn't free normally!

[helicopterandy]

letter arrived, exactly 30 days later after my phonecall to them, like they said it would, with a cheque for the amount they said would be there....happy days  :xmasgrin:

[jaynana]

super!  :thumbup:

i just switched to esure i hope they're good!  it was renewal time and i shopped around and theirs was by far the best deal..