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Re: Software upgrade..got a call to book car in. Anyone else recently?

Posted: Tue Sep 11, 2012 4:51 pm
by stevee
software update. Nothing physical from what I understand.

Re: Software upgrade..got a call to book car in. Anyone else recently?

Posted: Tue Sep 11, 2012 5:10 pm
by 535dboy
To update what though!?

Re: Software upgrade..got a call to book car in. Anyone else recently?

Posted: Wed Sep 12, 2012 10:48 am
by dennys
hi everyone watch watchdog 2000 hrs tonight on bbc, also bbc news are running a story apparently bmw are contacting owners off all pre september 2011 x5 and x6 for a software security issue

Re: Software upgrade..got a call to book car in. Anyone else recently?

Posted: Wed Sep 12, 2012 10:49 am
by dennys
http://www.bbc.co.uk/news/uk-19562487#
heres the info and link

Re: Software upgrade..got a call to book car in. Anyone else recently?

Posted: Wed Sep 12, 2012 10:50 am
by dennys
BMW owners hit by high tech theft
12 September 2012 Last updated at 10:08 Help A device for sale on the internet is allowing thieves to steal BMWs and other high-end cars without the need for the owner's keys, a BBC Watchdog investigation has found.

In some parts of the country police have been leafleting BMW owners, warning them of the possibility of this kind of theft.

Responding to the investigation BMW said: "Certain criminal threats, like the one you have highlighted, simply do not exist when cars are designed and developed.

"This does not mean the car companies have done anything wrong, neither are they legally obliged to take any action.

"However, BMW has always taken security extremely seriously and has worked closely with police forces around the country (and the world), and with the industry body, the SMMT (The Society of Motor Manufacturers and Traders) to understand and mitigate against car crime wherever possible.

"Therefore, when we were made aware of this new form of attack, we took it very seriously and immediately launched an investigation."

"There is no specific BMW security issue here. We, like our customers and those of other manufacturers, are victims of this new high-tech organised crime.

"All our cars meet all security standards and regulations, but as responsible manufacturers we are looking at ways of mitigating against this new kind of attack.

"We are already in the process of enhancing the protection of pre-September 2011 X5 and X6 models and have been contacting owners and carrying out the necessary work accordingly."

Watch the full report on BBC One's Watchdog on Wednesday 12 September 2012 at 2000 BST. Or watch afterwards on BBC iPlayer.

Re: Software upgrade..got a call to book car in. Anyone else recently?

Posted: Wed Sep 12, 2012 10:56 am
by pvr
Pre sept 2011, that will be why mine has not been called then.

Re: Software upgrade..got a call to book car in. Anyone else recently?

Posted: Wed Sep 12, 2012 10:58 am
by 535dboy
[quote="pvr"]
Pre sept 2011, that will be why mine has not been called then.
[/quote]

Yes, they know that your gap cover is still in force so don't care about you!

Re: Software upgrade..got a call to book car in. Anyone else recently?

Posted: Wed Sep 12, 2012 11:02 am
by pvr
What was done between Sept '11 and now that did not warrant a recall on the older cars then?

Assuming they put a "fix" in at that cut off date, would they not have recalled the previous cars ...

Re: Software upgrade..got a call to book car in. Anyone else recently?

Posted: Wed Sep 12, 2012 11:05 am
by dennys
just spoken to bmw uk very interesting ,not all areas of the country is this happening ,so only certain dealers are calling up customers and carrying out the modification,representative sounded like she was reading off a sheet and was very cagey to say the least.maybe we should all request the same treatment.

Re: Software upgrade..got a call to book car in. Anyone else recently?

Posted: Wed Sep 12, 2012 11:07 am
by 535dboy
Just emailed my dealer

Re: Software upgrade..got a call to book car in. Anyone else recently?

Posted: Wed Sep 12, 2012 7:25 pm
by leosayer
My wife took the X5 in for a warranty job today and apparently they did a software update at the same time. The most she could get out of them was that it is related to a problem with the windows dropping.

They did a good job of cleaning the car though...and the tyres have liberal application of tyre shine.

All that was done in under 3 hours...while she shopped.

Re: Software upgrade..got a call to book car in. Anyone else recently?

Posted: Wed Sep 12, 2012 7:26 pm
by 535dboy
I've heard back he called me on his mobile

There is a BMW press release available an the insider view

I got the insider view!

Re: Software upgrade..got a call to book car in. Anyone else recently?

Posted: Wed Sep 12, 2012 7:41 pm
by X5Sport
[quote="535dboy"]
I got the insider view!
[/quote]
Care to share......the view, before pvr goes off on one about 'passing yours' again......?

Re: Software upgrade..got a call to book car in. Anyone else recently?

Posted: Wed Sep 12, 2012 7:45 pm
by TikoV
[quote="535dboy"]
I've heard back he called me on his mobile

There is a BMW press release available an the insider view

I got the insider view!
[/quote]

So say....!!

Re: Software upgrade..got a call to book car in. Anyone else recently?

Posted: Wed Sep 12, 2012 7:51 pm
by TikoV
Mine is Nov 11 built...so I don't quite understand if it's pre-September build being recalled.