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Re: Warranty Direct

Posted: Tue Dec 13, 2011 6:14 pm
by shadrack
i agree with pvr, and as the milage goes over 100k you end up paying most, however when i refused wd policy it came to light there is another wd insurance for £80, if you break down you tow your car (aa or rac etc) to your preferred garage and they pay the bill of most of it, anyway that would cover turbo, gearbox etc just not things like wear and tear wishbones etc

Re: Warranty Direct

Posted: Tue Dec 13, 2011 7:32 pm
by pvr
Tell us more about that one?

Warranty Direct

Posted: Tue Dec 13, 2011 8:49 pm
by ITBarbie
Yes please tell us more? £80!

Re: Warranty Direct

Posted: Tue Dec 13, 2011 8:55 pm
by pvr
10% of the cost of a handbag :)

Warranty Direct

Posted: Tue Dec 13, 2011 10:26 pm
by ITBarbie
PVR it's frightening how well you know me and the price I'm willing to spend on a handbag. Mr IT Barbie was so disgusted about the cost on my choice of handbag he took the cowards way out and just suggested vouchers for House of Fraser. I mean let's face it £50 that's a lipstick at best!

Warranty Direct

Posted: Wed Dec 14, 2011 12:47 am
by Rusty
[quote=""pvr""]10% of the cost of a handbag :)[/quote]
In some people's case, I think you might be being generous there....


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Re: Warranty Direct

Posted: Wed Dec 14, 2011 7:48 am
by EXPLORER
the aa cover is up to £500 per claim,including vat, If I can remember you have to pay the first £50, they paid this amount for new turbo on disco for me, if this helps

Re: Warranty Direct

Posted: Wed Dec 14, 2011 9:15 am
by pvr
Well, £500 does not quite cover a turbo though. If the turbo was replaced at £3k or so, you would still pay £2450 (not sure how much the AA premium is either).

If however an £80 cover would pay out £3k, than that would be very interesting.

Re: Warranty Direct

Posted: Wed Dec 14, 2011 6:17 pm
by EXPLORER
disco garret turbo was £500 plus labour, non franchised, total £630

good for disco, not for your x

happy xmas

Re: Warranty Direct

Posted: Wed Dec 14, 2011 7:05 pm
by shadrack
cant remember the exact detail but he never menchioned it until i had totally blown out the other warrenty, i remembered at the time it seemed really cheap and he said it would pay out, but i think he would have told me it would rain £20 notes the following day if it meant him getting the sale!! i put phone down

Re: Warranty Direct

Posted: Wed Dec 14, 2011 7:09 pm
by shadrack
just been on their website, no menchion of it on there but they 100% do it as he posted me the policy docs to read, i cant find them at the mo but i remember saying to him it covered all major repairs for 1/5 the cost of the warrenty he spent 30min trying to sell

Re: Warranty Direct

Posted: Thu Dec 15, 2011 10:51 am
by mattchubb1
I had a warranty with warranty direct - and I personally found them a nightmare to deal with....

My air con stopped working (on previous E91) and the garage I used said it was the compressor that had broke - some kinda metal bit had sheared off within the compressor... anyway WD wanted proof of the last service invoice - which took time to get... and then they wanted a whole load of pictures of the parts etc - for which they gave the garage I was using 3 hours deadline to take pictures in certain format and size and send over to them... then they claimed that as the garage had put a leak test fluid into the system - this had caused it to go wrong and it was the garages fault... then they said it was a wear and tear item that wasnt covered - which I then explained I had the extra cover which covered me...anyway to cut a long story short I actually gave up with the claim as it was during the hot summer months and I just wanted the air con to work and the garage I used managed to get a reconditioned compressor fitted for about £350... and by that point it completely fed up, so my personal experience with them wasnt great. This could be a one off situation... but just thought i'd share.

Re: Warranty Direct

Posted: Thu Dec 15, 2011 6:25 pm
by shadrack
yeh well from my piont of view i count see the point our local garage wont deal with them and he says many in our area wont, because wd state the time taken to complete a set job and will only pay that e.g he fits air bag to rear wd say 2h labour and it takes him 3h they only pay 2 so he wont work for them, which to me rendered the warrenty useless to me!

Warranty Direct

Posted: Thu Dec 15, 2011 8:23 pm
by dirtymonkey29
It's the biggest con going

Re: Warranty Direct

Posted: Fri Dec 16, 2011 4:38 pm
by CondorX5
I think most people have had nothing but trouble from these third party warranty companies - they are not in it to pay expensive repairs after all, they are there to maimise profits for the owners and pay as little as they can get away with!!

I've stuck with the BMW Extended Warranty after the AUC warranty period ended - I know its Mondial who are 3rd party providers, but they are very heavily linked to BMW and less likely to weasel out of anything and everything as they have huge contracts with BMW and Mercedes. I took a Warranty Direct policy on my previous X, only used 3 months of the Luxury Cover (I think it was around £450) and when I cancelled when buying my new X , they only refunded £50 after taking off massive "admin" and "cancellation" fees. I think all 3rd party warranty providers are a bunch of crooks or dodgy at best. My previous X came with a VGS Warranty - never used it thankfully. I'll never go WD again after the last little "sharp practice" I was subjected to - I'd rather put some money into a savings account every month as an emergency fund!!!