E70 quality enhancement front driveshaft ‘recall’ 2012-2014

[DavetheBlade]

Thanks bubbabear, that sounds like a good plan, MOT not due till September but I will have a chat with my local service manager and see what the sp is.

[bubbabear]

Because it is an official recall now as to a QE main dealers should take more notice of you. If you don’t like the response from one dealer try another one.

[DavetheBlade]

I've got three within 15 miles so that's good. I hear what you're saying about escalation from QE to recall, only my VIN isn't covered by the VOSA list so I might be lucky or might have a little battle on my hands.
Thanks for the advice.

[bubbabear]

If anyone is in the West Country area then I can highly recommend Westerly BMW (Dorchester) who this morning fitted my car into their workshop with no notice, gave me a loan car with fuel in and completed the repair.

This would never happen at the Coopers BMW....

[Groken]

Just a heads up, I've recently bought X5 40d and I phoned Wollaston bmw Northampton 3 times asking if there is anything outstanding for the car and Synter Leicester once and every time was told there's nothing outstanding. Lucky I own my own garage so after two weeks of owning it I had a chance to do a full service on it and I found grease on propshaft joint so I took a video of it and booked it in with Wollaston for vhc. Yesterday I went and asked them to check it while they doing vhc and they ended up replacing it but when the girl came to tell me what's been done and collect payment she said it was outstanding recall on my car for propshaft so they did it free of charge. She had no an as to why they didn't say anything when I phoned. So if you unsure book it for vhc don't relay on phone call.

[Ducklakeview]

Had a friend who is a senior tech @ Halliwell Jones look at mine the day I bought it, he said it wasn't as bad as some, but he'd make sure it was replaced as he'll do it when it goes in.. Rang and booked it in, earliest date was 9th July.. Had a customer in yesterday with his E70 40d, and I mentioned it too him. He was unaware as only bought it last week.. Rang same Halliwell Jones as me, and earliest they can do is mid Sept  :'( They must have booked some jobs in over the last two weeks!

Mike

[X5Sport]

There’s a shortage of the parts due to demand.  Must be a lot that have gone bad then!

[dgm]

[quote="X5Sport"]
There’s a shortage of the parts due to demand.  Must be a lot that have gone bad then!
[/quote]

If anyone is too anxious to wait until BMW can get the replacement part, here’s the one I bought from the States.  £60 now, I paid £110 back in December.  Delivery and import charge was very reasonable too.

https://www.ebay.co.uk/itm/BMW-OEM-11-1 ... 1438.l2649

[Groken]

Is that complete propshaft or just uj in that listing?

[dgm]

It only comes as one part, complete propshaft.

[Mob17]

[quote="Groken"]
Just a heads up, I've recently bought X5 40d and I phoned Wollaston bmw Northampton 3 times asking if there is anything outstanding for the car and Synter Leicester once and every time was told there's nothing outstanding. Lucky I own my own garage so after two weeks of owning it I had a chance to do a full service on it and I found grease on propshaft joint so I took a video of it and booked it in with Wollaston for vhc. Yesterday I went and asked them to check it while they doing vhc and they ended up replacing it but when the girl came to tell me what's been done and collect payment she said it was outstanding recall on my car for propshaft so they did it free of charge. She had no an as to why they didn't say anything when I phoned. So if you unsure book it for vhc don't relay on phone call.
[/quote]

I called Wollaston Northampton and they told me there is 1 outstanding recall (prop shaft). Booked in for early August.

[Ducklakeview]

Mine went in a few weeks ago, managed to get BOTH porps replaced as the senior tech doing the work made a call to BMW HO... Does help that he's a good friend

Mike

[x5er2018]

Hi All, Im new to this forum and would any advice that someone could offer.

I have an August 2010 E70 X5 40d 82,000 Miles on the clock 2 owners


On Friday the Front prop shaft had broken and smashed a hole in the Sump! I had a major oil leak and it was an absolute disaster, it happened when pulling away at a set of traffic lights, I have only owned the car for 1 month and carried out 2000 miles!!  I had to be Recovered Home

The car has a Full BMW Service history and last health check at 79,800 Miles by a BMW Dealer in the North of England.

Here is some back ground on the vehicle. it has full BMW service history from 2012 to 2018 all Documented with BMW last visual health check in 2018 at 79,800 miles - the mileage has just landed on 82,300 when it broke down with the issue. The car had the BMW Recall Checks carried out in 2014 and no Faults were found with the prop shaft it was deemed to be ok by the technician and not to be replaced!

Would anyone have an idea in wether BMW UK would foot the Bill for this or possibly help me out it requires a New Sump New Drive Prop and Im sure a few other things to put it right!? I'm without the car and really need to get from A to B but the earliest BMW can look at the vehicle is 2 weeks Time!!

If any one can help on wether it would be an eligible Good will claim It would be great to know.

Thanks for your Help!

[Horizon]

I don't know this for sure, but I would imagine that if it was on the list for the so called Saferty check it must have had one of the suspect propshafts on from new.
I would have thought it would have then meant it was on the recall list to be changed a few months ago.
Probably the letter went to the last owner or dealer who had the car on a forecourt by then and it's been ignored
I would contact BMW UK and see if your VIN is on the recall list.
This is a documented fault and a recall, so that will help your case, but if owners ignore the recall BMW might be able to wiggle out of secondary damage claims
Good Luck, hope you get a happy outcome

[x5er2018]

Horizon,

Thanks for the message.

Well I should of been more specific, the car had a safety Recall notice regarding the front prop shaft in 2014 and the owner at that time did take the vehicle to BMW in which he had the vehicle checked over, their outcome was that the shaft did not need to be replaced and so no work was carried out!! This is where I'm thinking what responsibility do BMW hold if any? I have spoken to customer service and didn't find the answers I was Looking for really. The car has such a comprehensive BMW main dealer history I would like to think that they would accept the fact it could of been replaced when it was Inspected in 2014 by their technician. I never understood that if their is a potential risk on these vehicles why would they not just replace every car that was considered a Risk to this fault happening.