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Some warranty work before its 3rd birthday...

Discuss the problems with your BMW X5 (E70).
ChrisABP
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Re: Some warranty work before its 3rd birthday...

Post by ChrisABP » Thu Nov 14, 2013 3:19 pm

Car still in at Bluebell (since last monday so nearly two weeks) with no obvious solution being presented to us yet.....

Initially they claimed they couldn't hear the noise so off to the dealer and I demonstrated it to a technician AGAIN who instantly said that he could hear it... ::)

Wife getting more and more frustrate with lack of communication and whilst she does have a courtesy vehicle she would prefer hers back!

Will keep you all posted...
2010 E70 X5 X40D
2011 Porsche 997.2 GTS
1967 Fiat 500F (Dino)

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535dboy
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Re: Some warranty work before its 3rd birthday...

Post by 535dboy » Thu Nov 14, 2013 3:31 pm

I would reject it!

What is the loaner now?
Currently :
2012 Audi RS4 (B8)
2012 Porsche Boxster S (981)
2008 Lotus Exige S (a bit modified!)
2015 Nissan Leaf twin turbo with Nitros

Previously :
2008 BMW X5 3.0sd MSport
2005 BMW 535d MSport

ChrisABP
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Re: Some warranty work before its 3rd birthday...

Post by ChrisABP » Thu Nov 14, 2013 4:50 pm

[quote="535dboy"]
I would reject it!

What is the loaner now?
[/quote]

2013 E70 X40D M-Sport in grey! Which is nice as like for like but my wife wants her white one back...
2010 E70 X5 X40D
2011 Porsche 997.2 GTS
1967 Fiat 500F (Dino)

evansash
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Re: Some warranty work before its 3rd birthday...

Post by evansash » Mon Nov 18, 2013 10:05 pm

How many miles has yours done? Did they have to keep the car awaiting repairs or could you have kept it awaiting parts?

Have you extended the warranty with BMW or anyone else?

Mine is going in on Wednesday for the 3 year check, done 31k miles. Looking at your list i will be pointing out some of the issues that you have identified but have not noticed any mechanical issues, just cosmetic.

Anyone have any other issues that may be typical?
2010 E70 40D

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Sanj
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Re: Some warranty work before its 3rd birthday...

Post by Sanj » Mon Nov 18, 2013 10:06 pm

[quote="evansash"]
How many miles has yours done? Did they have to keep the car awaiting repairs or could you have kept it awaiting parts?

Have you extended the warranty with BMW or anyone else?

Mine is going in on Wednesday for the 3 year check, done 31k miles. Looking at your list i will be pointing out some of the issues that you have identified but have not noticed any mechanical issues, just cosmetic.

Anyone have any other issues that may be typical?
[/quote]

:hi:
Scn Protect,Alarm Chirp,Ashtray del,Sub install,IV2,Screens,PS2 Media,Chrome rings,Schnitzer pedals,Reverse cam,Silver Grills,F/mirrors,Comp Spkrs,Heated S/W,20"168s,Splash scn,Arches,Remap,LED Tails,ACS Spoiler,'is' Bumper Trim,Rear heated seats,Rear blinds

ChrisABP
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Re: Some warranty work before its 3rd birthday...

Post by ChrisABP » Mon Nov 18, 2013 10:10 pm

[quote="evansash"]
How many miles has yours done? Did they have to keep the car awaiting repairs or could you have kept it awaiting parts?

Have you extended the warranty with BMW or anyone else?

Mine is going in on Wednesday for the 3 year check, done 31k miles. Looking at your list i will be pointing out some of the issues that you have identified but have not noticed any mechanical issues, just cosmetic.

Anyone have any other issues that may be typical?
[/quote]

Just 25,000 miles on ours.

Just extended the warranty with BMW for another year.

Good luck getting everything sorted...

Chris
2010 E70 X5 X40D
2011 Porsche 997.2 GTS
1967 Fiat 500F (Dino)

evansash
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Re: Some warranty work before its 3rd birthday...

Post by evansash » Wed Nov 20, 2013 10:39 am

Had inspection today and they replaced wheel centres without quible. Took photos of paint protection film issues near rear wheel arches and car booked back in again mid Dec. Fortunately nothing like Chris's issues so fingers crossed that they did not miss anything or that my ear for faults not as good!
Any negotiation on the warranty price or just fixed?

Your car back yet?
2010 E70 40D

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X5Sport
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Re: Some warranty work before its 3rd birthday...

Post by X5Sport » Wed Nov 20, 2013 11:11 am

The warranty price came from BMW Insured Warranty and the only price option depended on how much excess I chose to take, or whether 'Emergency Service' was added.  No excess was £1900, £100 excess was £800, £250 excess was £660.

Separately I had to renew the 'Connected' part and that is another £120.

Richard
:ant: Never anthropomorphise computers. They hate that.

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Re: Some warranty work before its 3rd birthday...

Post by X Box » Wed Nov 20, 2013 11:18 am

Did those figures include the breakdown cover Richard?
People buy horsepower but drive torque!

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Re: Some warranty work before its 3rd birthday...

Post by X5Sport » Wed Nov 20, 2013 12:08 pm

Sorry, should have put that in.  Yes that did.  I left that option in and went for the £100 excess in the end.

It's costing me £80per month on going......

Richard
:ant: Never anthropomorphise computers. They hate that.

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Re: Some warranty work before its 3rd birthday...

Post by X Box » Wed Nov 20, 2013 1:09 pm

Thanks Richard. Looks as if you are here to answer my questions  :D

How are the bengals?
People buy horsepower but drive torque!

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Re: Some warranty work before its 3rd birthday...

Post by ChrisABP » Wed Nov 20, 2013 1:14 pm

[quote="evansash"]
Any negotiation on the warranty price or just fixed?

Your car back yet?
[/quote]

There was no negotiation on the warranty price as not controlled by the dealers anymore. Having said that we did receive £500 goodwill payment towards extending the warranty due to the issues and delays.

Car still in at the dealers..... Latest update is a new transfer box has been ordered from Germany as BMW Technical say this is the next avenue to take! Even though when the front diff was replaced it cured the noise for 600 miles so i'm puzzled why a new front diff would have cured a noise 'now' suspected to be coming from the transfer box  :noexpression:

Been told not to expect it back for at least another 7-10 days....

Chris
2010 E70 X5 X40D
2011 Porsche 997.2 GTS
1967 Fiat 500F (Dino)

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535dboy
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Re: Some warranty work before its 3rd birthday...

Post by 535dboy » Wed Nov 20, 2013 1:15 pm

Think of the mileage saved on yours!
Currently :
2012 Audi RS4 (B8)
2012 Porsche Boxster S (981)
2008 Lotus Exige S (a bit modified!)
2015 Nissan Leaf twin turbo with Nitros

Previously :
2008 BMW X5 3.0sd MSport
2005 BMW 535d MSport

X Box
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Re: Some warranty work before its 3rd birthday...

Post by X Box » Wed Nov 20, 2013 1:19 pm

[quote="535dboy"]
Think of the mileage saved on yours!
[/quote]

Every cloud  ;)
People buy horsepower but drive torque!

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Re: Some warranty work before its 3rd birthday...

Post by X5Sport » Wed Nov 20, 2013 3:10 pm

[quote="X Box"]
Thanks Richard. Looks as if you are here to answer my questions  :D

How are the bengals?
[/quote]

Coping quite well with a 7 1/2 month old who seems to want their tails!!  Gawd help em once he crawls... :'( :)) :)) :))

Richard
:ant: Never anthropomorphise computers. They hate that.

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