Agonising Issues - Help

timharding · Post by **timharding** » Sat Jun 16, 2012 11:02 am

Many thanks one and all

New Catalytic Converter ordered and paid for from Online Automotive http://www.onlineautomotive.co.uk/

Due to be delivered Wednesday

Contacted previous company I ordered Alternator from in March, they advised they only give 30 days warranty even though car has only done 18 miles since then.

Not impressed, but hey ho.

Next to find a decent alternator supplier.

Tim

dirtymonkey29 · Post by **dirtymonkey29** » Sat Jun 16, 2012 11:13 am

You still have rights under consumer law. They sold you a faulty part. Regardless of there own policy they still have to abide to consumer law.

Rusty · Post by **Rusty** » Sat Jun 16, 2012 11:21 am

[quote="dirtymonkey29"]
You still have rights under consumer law. They sold you a faulty part. Regardless of there own policy they still have to abide to consumer law.
[/quote]
Worth checking out, even if they just re recondition yours.

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Bargain Bucket · Post by **Bargain Bucket** » Sat Jun 16, 2012 11:30 am

Agreed 100%. Something has to be "fit for purpose" under consumer law regardless of their own policies.

I think I'd also be asking questions about the diagnosis of the other catalytic converter being faulty. It was diagnosed and replaced but didn't cure the problem. Therefore it was mis-diagnosis and you've paid for parts that weren't needed. This is especially underlined if it does indeed turn out to be the other catalytic converter at fault (which I still have my doubts about).

timharding · Post by **timharding** » Sat Jun 16, 2012 11:36 am

Thanks lads

Have called them back

The owner is going to call me tomorrow

Spent so far

Cost Item Supplier
£120.00 Reconditioned Alternator Independent
£94.80 Lamda Sensor Independent
£57.64 Brake Pad Set Independent
£165.55 Suspension Arm Independent
£30.00 Diagnostics Independent
£285.73 New Radiator & Anti Freeze Independent
£42.70 Catalytic Converter - Remanufacture Independent
£207.30 Right Hand Side Catalytic Converter Independent
£120.00 New Battery Independent
£219.42 Left Hand Side Catalytic Converter Independent
£78.00 BMW Diagnostics BMW
£265.80 Full BMW Service - Diagnostics BMW
£1,686.94 Total

and the car has only done 800 miles since purchase from a Motor Trader.

Riggie · Post by **Riggie** » Sat Jun 16, 2012 1:55 pm

The alternator has to be as described, fit for purpose and of reasonable quality. This is dependent on price paid etc, so if I was you, I would demand a replacement.

Hope you can finally get to enjoy the car. iVe had mine for 3 weeks and 2200 miles and I love it.

gchristofi · Post by **gchristofi** » Sat Jun 16, 2012 1:56 pm

Pah, that's only approx £2 a mile, it'll be worth it!

timharding · Post by **timharding** » Mon Jun 18, 2012 2:14 pm

A little bit of good news

The company who I bought alternator from said they are happy to refund based on the fact the car has only done 18 miles since purchased.

This was backed up by documents from BMW at both dates it was in.

So now need to take it off and source another one

At least will get credited back.

Tim

Sumo69 · Post by **Sumo69** » Mon Jun 18, 2012 2:52 pm

Makes me relieved that I bought an expensive AUC with 2 years BMW warranty!

Probably paid £2k more than I could have but any issues the car just gets sorted..and in 2 months I have had a new thermostat and fans and a replacement amp which combined would have been the best part of 2k at stealer prices!

Not meaning to gloat, just comparing our choices at purchase time.

David

Raj · Post by **Raj** » Mon Jun 18, 2012 3:35 pm

[quote="timharding"]
A little bit of good news

The company who I bought alternator from said they are happy to refund based on the fact the car has only done 18 miles since purchased.

This was backed up by documents from BMW at both dates it was in.

So now need to take it off and source another one

At least will get credited back.

Tim
[/quote]

That's good to hear Tim.

I know a lot more money but if you're planning on keeping the car then is it possibly worth buying a new one? See if dealer can do it at cost + 5% or something. It will have a 2 year warranty too.

Rusty · Post by **Rusty** » Mon Jun 18, 2012 5:08 pm

[quote="Raj"]
[quote="timharding"]
A little bit of good news

The company who I bought alternator from said they are happy to refund based on the fact the car has only done 18 miles since purchased.

This was backed up by documents from BMW at both dates it was in.

So now need to take it off and source another one

At least will get credited back.

Tim
[/quote]

That's good to hear Tim.

I know a lot more money but if you're planning on keeping the car then is it possibly worth buying a new one? See if dealer can do it at cost + 5% or something. It will have a 2 year warranty too.
[/quote]
That's it, just bump the price up for the poor fella.....

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Raj · Post by **Raj** » Mon Jun 18, 2012 10:39 pm

[quote="Rusty Nail"]
[quote="Raj"]

That's good to hear Tim.

I know a lot more money but if you're planning on keeping the car then is it possibly worth buying a new one? See if dealer can do it at cost + 5% or something. It will have a 2 year warranty too.
[/quote]
That's it, just bump the price up for the poor fella.....

Sent from my iPad using Tapatalk
[/quote]

Lol. Just trying to spread the wealth... :'(

timharding · Post by **timharding** » Tue Jun 19, 2012 6:26 pm

Left Hand Cat has arrived today

Alternator arrives Friday

Ready for fitting Saturday

Fingers crossed

Legs crossed

Eyes crossed

Tim

timharding · Post by **timharding** » Thu Jun 21, 2012 11:09 am

Alternator now sourced

Being posted to me today !

Hopefully both the new Catalytic Converter and Alternator will be fitted on Saturday

Wish me luck !, eye / legs / feet crossed !

Tim

Rusty · Post by **Rusty** » Thu Jun 21, 2012 11:15 am

Hope all goes well for you mate.
Keep us updated as it all adds the the knowledge base.

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