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Iphone Problem
Iphone Problem
I have an Iphone 3GS 32gb.
I have had it for about 8 months now on the O2 network.
Recently the phone has been switching off and rebooting during calls
It can happen at any time during a call, sometimes 1 minute, sometimes a lot longer.
Phoned O2 and they said to do a reset using itunes.
Anyone else have an iphone that is/has done this and did a reset solve the problem.
I am a bit sceptical about this but will try anyway.
The phone is still under warranty, should I demand it be changed.
I use the phone for business as well as personal and there is nothing worse than dropping a call when on a business call, has happened twice today
I have had it for about 8 months now on the O2 network.
Recently the phone has been switching off and rebooting during calls
It can happen at any time during a call, sometimes 1 minute, sometimes a lot longer.
Phoned O2 and they said to do a reset using itunes.
Anyone else have an iphone that is/has done this and did a reset solve the problem.
I am a bit sceptical about this but will try anyway.
The phone is still under warranty, should I demand it be changed.
I use the phone for business as well as personal and there is nothing worse than dropping a call when on a business call, has happened twice today
Re: Iphone Problem
Go for the warranty Kena, they should replace it. But explain to them you may not be able to replicate the problem instore. With such cases they do a straight replacement - my wife's 3GS was done so in similar fashion. Can't remember what the prob was tho...
You done the usual reinstall, etc? Not jailbroken, right?
You done the usual reinstall, etc? Not jailbroken, right?
Scn Protect,Alarm Chirp,Ashtray del,Sub install,IV2,Screens,PS2 Media,Chrome rings,Schnitzer pedals,Reverse cam,Silver Grills,F/mirrors,Comp Spkrs,Heated S/W,20"168s,Splash scn,Arches,Remap,LED Tails,ACS Spoiler,'is' Bumper Trim,Rear heated seats,Rear blinds
Re: Iphone Problem
No the phones not jail broken.
All I have done is upgrade to IOS4 on O2s recommendation.
I ordered the phone direct from O2 over the phone for my last upgrade.
Will my local O2 store replace it or will I need to go direct back to O2.
Only ask as I have heard the stores are only franchises.
All I have done is upgrade to IOS4 on O2s recommendation.
I ordered the phone direct from O2 over the phone for my last upgrade.
Will my local O2 store replace it or will I need to go direct back to O2.
Only ask as I have heard the stores are only franchises.
Re: Iphone Problem
Ask Apple direct - they will ask for it to go to an Apple Store.
Did you have any problems before the upgrade to IOS4 (4.3 I take it)? If not, then could be the upgrade that is causing your prob...?
Did you have any problems before the upgrade to IOS4 (4.3 I take it)? If not, then could be the upgrade that is causing your prob...?
Scn Protect,Alarm Chirp,Ashtray del,Sub install,IV2,Screens,PS2 Media,Chrome rings,Schnitzer pedals,Reverse cam,Silver Grills,F/mirrors,Comp Spkrs,Heated S/W,20"168s,Splash scn,Arches,Remap,LED Tails,ACS Spoiler,'is' Bumper Trim,Rear heated seats,Rear blinds
Re: Iphone Problem
No no problems.
The phone came with IOS3. something on it. I have only upgraded to IOS4, nothing higher than that.
Just been reading the net and even people with 4.3 having same problem.
As it is the phones not fit for purpose, especially when on business calls.
And all I have done is upgrade the operating system which is put out by Apple.
The phone came with IOS3. something on it. I have only upgraded to IOS4, nothing higher than that.
Just been reading the net and even people with 4.3 having same problem.
As it is the phones not fit for purpose, especially when on business calls.
And all I have done is upgrade the operating system which is put out by Apple.
Re: Iphone Problem
In that case phone Apple and ask to be booked in for the Genius Bar. Once you get that appointment, you should walk away with a working phone (be that replaced or otherwise).
PITA is going there and taking a day/time off...
PITA is going there and taking a day/time off...
Scn Protect,Alarm Chirp,Ashtray del,Sub install,IV2,Screens,PS2 Media,Chrome rings,Schnitzer pedals,Reverse cam,Silver Grills,F/mirrors,Comp Spkrs,Heated S/W,20"168s,Splash scn,Arches,Remap,LED Tails,ACS Spoiler,'is' Bumper Trim,Rear heated seats,Rear blinds
Re: Iphone Problem
Booked in for genious appointment at nearest Apple shop on sunday morning in the Metro centre ( I hate that place ).
So hopefully they will be able to sort it.
My bloody Dell laptop is acting up now so unable to do a itunes backup at the moment
So hopefully they will be able to sort it.
My bloody Dell laptop is acting up now so unable to do a itunes backup at the moment
Re: Iphone Problem
Had to have my iphone 4 done by Apple after it locked out during the upgrade process for 4.3. The Apple Shop in Milton Keynes fixed it and brought it fully up to date. Make sure you have a backup! You will lose all your data on the phone as they do a factory restore and reload. When you get home you need to resynch your apps, contacts and everything. The advice I had was do not restore from one of your backups as you may get the 'glitch' back. My 4 has worked fine and I did not lose anything, but I did not upgrade again to 4.3.1 just before I came away in case it did it again. Will upgrade when I return home.
Sent from my iPad in Phuket.
Sent from my iPad in Phuket.
Never anthropomorphise computers. They hate that.
Re: Iphone Problem
Went into the Apple store this morning and they have replaced the phone with a new one.
Iphone Problem
[quote=""kena""]Went into the Apple store this morning and they have replaced the phone with a new one. [/quote]
Glad it's sorted. Take it, it was dead then and they couldn't restore?
Sent from my iPhone using Tapatalk
Glad it's sorted. Take it, it was dead then and they couldn't restore?
Sent from my iPhone using Tapatalk
2004 Sapphire Black 3.0d SE
MODS
Intravee with KCA, Xennons, Folding Mirrors (enabled with Intravee), Sport Wheels 19's, DVD Headrests, updated SAT NAV, Voice Recognititon with TV in Motion enabled with Resler a
MODS
Intravee with KCA, Xennons, Folding Mirrors (enabled with Intravee), Sport Wheels 19's, DVD Headrests, updated SAT NAV, Voice Recognititon with TV in Motion enabled with Resler a
Re: Iphone Problem
[quote=""ITBarbie""][quote=""kena""]Went into the Apple store this morning and they have replaced the phone with a new one. [/quote]
Glad it's sorted. Take it, it was dead then and they couldn't restore?
Sent from my iPhone using Tapatalk[/quote]
They didn't even try.
Asked what the problem was. Told them and that it had been like this for about 4 months so guy just said I'll give you a new one.
I wasn't going to argue with that
Glad it's sorted. Take it, it was dead then and they couldn't restore?
Sent from my iPhone using Tapatalk[/quote]
They didn't even try.
Asked what the problem was. Told them and that it had been like this for about 4 months so guy just said I'll give you a new one.
I wasn't going to argue with that
Iphone Problem
Too flipping right. It's obviously a known issue then which is rubbish but at least they are trying to rectify issues
Sent from my iPhone using Tapatalk
Sent from my iPhone using Tapatalk
2004 Sapphire Black 3.0d SE
MODS
Intravee with KCA, Xennons, Folding Mirrors (enabled with Intravee), Sport Wheels 19's, DVD Headrests, updated SAT NAV, Voice Recognititon with TV in Motion enabled with Resler a
MODS
Intravee with KCA, Xennons, Folding Mirrors (enabled with Intravee), Sport Wheels 19's, DVD Headrests, updated SAT NAV, Voice Recognititon with TV in Motion enabled with Resler a
Re: Iphone Problem
So what's the verdict - do the 4.3 upgrade or not (on the phone)?
Or wait, if so - how long?
Or wait, if so - how long?
Scn Protect,Alarm Chirp,Ashtray del,Sub install,IV2,Screens,PS2 Media,Chrome rings,Schnitzer pedals,Reverse cam,Silver Grills,F/mirrors,Comp Spkrs,Heated S/W,20"168s,Splash scn,Arches,Remap,LED Tails,ACS Spoiler,'is' Bumper Trim,Rear heated seats,Rear blinds
Re: Iphone Problem
4.3.1 on mine when u download make sure ur itunes is set only to download one app at a time untick the simultaneous download box & all will be fine
Black 3.0d sport
Re: Iphone Problem
The new one has 4.2 something on it. The guy in the shop said it would be ok to upgrade to 4.3 if I wantd to, but haven't done it yet.