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Ah ah rant

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allforus
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Ah ah rant

Post by allforus » Wed Dec 23, 2015 6:54 pm

Just been to pick my new X1 up and it's still at the garage some idiot has polished it and it's covered in swirls and scratches

Dealers wants to machine polish it all over and for me to still take it !!!!!
X5 F15 30d msport
5 series g31 20d

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Re: Ah ah rant

Post by bluestreak56 » Wed Dec 23, 2015 6:55 pm

Dealers are idiots.
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Re: Ah ah rant

Post by Mpower » Wed Dec 23, 2015 8:10 pm

Personally I wouldnt accept it in that condition and get a detailer to sort it out at the stealers expense.

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Re: Ah ah rant

Post by allforus » Wed Dec 23, 2015 8:23 pm

I am gutted was sort of our Christmas present its all a bit flat now think I am going to walk away just gutted as I am working Christmas Day etc so not happy

Spoke to a detailer but not happy to take it on when the sale depends on the outcome of his work
X5 F15 30d msport
5 series g31 20d

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Re: Ah ah rant

Post by Don Coffey » Wed Dec 23, 2015 8:45 pm

That really sucks and I feel for you.  This is a basic error in this day and age and in my mind shows a complete lack of respect to you, the customer.  If you can get by without taking the car then do it, it's no more then they deserve, even if you go to another dealer to order the same car again.

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allforus
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Re: Ah ah rant

Post by allforus » Wed Dec 23, 2015 8:52 pm

Going to see what they sayin the morning sure somebody will sell me a car
X5 F15 30d msport
5 series g31 20d

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X5Sport
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Re: Ah ah rant

Post by X5Sport » Wed Dec 23, 2015 8:54 pm

Not good.  My X6 had a dreadful finish at delivery but the dealer (who has a specialist body shop on site) realky did a very good job sorting it out.  It was perfect once fixed.

The paint job on my new Skoda was much much better than and I have seen in recent new Beemers which says a lot for the BMWs 'ostrich feather' paint plants.  The Skoda has no sign of orange peel whereas the X6 looked like a fruit orchard  >:(

I think you have to give the Dealer a chance to rectify the errors before you can reject now.  I saw a comment on line about the new Sale of Goods Act changes that came into force last month I think.  A cr8p way to start Xmas though.  Very disappointed for you.
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Re: Ah ah rant

Post by allforus » Wed Dec 23, 2015 9:12 pm

Thing is I have not signed for the car inspected and binned
X5 F15 30d msport
5 series g31 20d

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Re: Ah ah rant

Post by X5Sport » Wed Dec 23, 2015 9:19 pm

Easy then......build me another one :)

Except of course it isn't that easy because of the disappointment and hassle you now face.  I did get a free 5-year service plan added with mine because of the issues.
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Re: Ah ah rant

Post by allforus » Wed Dec 23, 2015 9:34 pm

I know I quite the sales man but it's my money and at the moment it's hard come By
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5 series g31 20d

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Re: Ah ah rant

Post by Reusch » Thu Dec 24, 2015 8:27 am

When all said and done its you hard earned money as above if you have to give them a chance to sort it let them but if your not 100% happy then reject it.
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Re: Ah ah rant

Post by allforus » Thu Dec 24, 2015 9:57 am

Thanks for the support everyone will see how it goes
X5 F15 30d msport
5 series g31 20d

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allforus
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Re: Ah ah rant

Post by allforus » Tue Dec 29, 2015 8:25 pm

Well the car has been to the detailers and it looks mint got the service package thrown in and upgrade on the Connected drive package

Picking it up in the morning
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Re: Ah ah rant

Post by Mpower » Tue Dec 29, 2015 8:47 pm

Good result glad it's all sorted!

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Re: Ah ah rant

Post by gmc15 » Tue Dec 29, 2015 8:54 pm

[quote="allforus"]
Well the car has been to the detailers and it looks mint got the service package thrown in and upgrade on the Connected drive package

Picking it up in the morning
[/quote]

Excellent, pleased it's all sorted now - and don't forget the photos :)
x6 M50d

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