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Pitted windscreen Repairable?

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PioneerSSM
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Pitted windscreen Repairable?

Post by PioneerSSM » Thu Apr 09, 2015 6:54 am

Hi Ive just took delivery of my X5 last week. Its a Stratstone car, and as such comes with BMW warranty and the 30 day exchange option so no dramas in reaching a successful conclusion to my problem.

My problem is that I test drove, inspected, & took delivery of the car in the wet! Yes I know never buy a car in the wet. It just never stopped raining that week. As such it wasn't until i got home and 2 days later I discovered that the windscreen was seriously pitted and had even had a chip repair carried out on it.

Needless to say the dealer doesn't want to replace the screen, I have a different view of this (No pun Intended) having spent £22K.

Has anyone else on the forum seen this type of damage to a windscreen, and is so can this be rectified by a machine polish or as I suspect not?

Its a 60 plate and has done 55K

Many thanks

Pioneer
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X5Sport
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Re: Pitted windscreen Repairable?

Post by X5Sport » Thu Apr 09, 2015 12:27 pm

Dealer should be replacing it as you can only fix a chipped screen once.  Bit more of a challenge unless the chip is on the driver's side in which case they ought to replace it without any argument.

They won't want to fix it as the standard BMW screen costs about £700 a time inc labour.
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Re: Pitted windscreen Repairable?

Post by PioneerSSM » Thu Apr 09, 2015 1:20 pm

Thanks for that. Looks like I might be giving the vehicle back under their 30 day return policy then!

£700 no wonder they don't want to put their hand in their pocket. Still they should have prepared the vehicle to the correct standard in the first place.  >:(
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shadrack
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Re: Pitted windscreen Repairable?

Post by shadrack » Thu Apr 09, 2015 2:13 pm

hammer and an insurance excess  :))
current: 2016 Vw Crafter
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Re: Pitted windscreen Repairable?

Post by bubbabear » Sun May 24, 2015 7:41 pm

if you return under 30 day program then you will be offered trade in book value??
X5 xdrive30d sport 2012, past E39 530i sport touring , e46 330ci.

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