Local BMWdealer - parts man joker , re door handle mechanism

tubs · Post by **tubs** » Tue Dec 14, 2010 5:22 pm

Went in today to get a new door handle mechanism, (result of frozen door handle) mentiones to him about the problem and says hes never heard of this issue before, so checks the computer to look back at when the last one was issued and said only 12 so far this year so dont see where the problem is because hundreds of X5's pass through the doors, I live in Dundee not that big City and surrounding area,( so unlikey to be hundreds) he than asks if my X has FBMWSh and tell him it has and then questioned it,(it has full SYTNER SH) i asked why he says becuase during service intervals thing like mechanisms etc are lubed with WURTH 2000 so this problem shouldn't occur, why do these people from Stealers continually Bullshit !!!

Cheers

TUBS

ITBarbie · Post by **ITBarbie** » Tue Dec 14, 2010 6:31 pm

Yeah right I believe him not!!

We should start a thread of the unbelievable things these people come out with.

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Rusty · Post by **Rusty** » Tue Dec 14, 2010 7:59 pm

Is he bullshitter, miss informed or a just an idealist, not a realist?

My understanding is that the service department will do the absolute minimum possible to satisfy the somewhat interpretable schedule.

Bless them all.

Rick · Post by **Rick** » Thu Dec 16, 2010 11:15 am

Hi Tubs,My door handle is also broken and have made a temp repair,if you dont mind me asking how much was the replacement

Cheers Rick

tubs · Post by **tubs** » Thu Dec 16, 2010 9:42 pm

Hi Rick

It was Â£72 from the stealers and my mate in fitting it for me tomorrow !!

millerman1ac · Post by **millerman1ac** » Thu Dec 16, 2010 11:36 pm

ill be forced to go to the stealers for the part too for my drivers door, hoping to fix it over the holidays.. the wife getting a bit sick of opening it from the inside!!

blingsta · Post by **blingsta** » Fri Dec 17, 2010 6:22 pm

im so glad i read the previous posts about the door handle freeze problem... everytime they freeze up now, i dont pull them, i just boil the kettle and pour hot water all over it ...

lezmtaylor · Post by **lezmtaylor** » Sat Dec 18, 2010 12:23 pm

[quote=""blingsta""]im so glad i read the previous posts about the door handle freeze problem... everytime they freeze up now, i dont pull them, i just boil the kettle and pour hot water all over it ...[/quote]

No way am I pouring water ' all over it', sounds a painful thing to do, and can think of less painful alternatives !!!!!!!!!!!!!!!!!
Lez

blingsta · Post by **blingsta** » Sat Dec 18, 2010 10:17 pm

such as? id rather pour boiling water over the handles which will take a couple of minutes than have to spend Â£70 odd quid and 2hrs labour to fix it !

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